FAQs

Frequently Asked Questions (FAQs)

  1. What types of products do you offer?

A: Rave Ready offers a range of products designed to enhance and facilitate your festival and rave experiences. Here's what we offer:

  • Rave Ready Diffraction Glasses: These glasses transform light sources into spectacular patterns, adding a visual thrill to your rave or festival experience. We offer various designs that create different light effects, including love hearts and smiley faces.
  • Secret Compartment Products: We understand that keeping your valuables secure at festivals can be challenging. That's why we offer a variety of items with hidden compartments for storing valuables. These include:
      • Key Fobs:These look like ordinary key fobs but contain a hidden compartment
      • Power Banks: Our faux power banks double as secure storage spaces without attracting any unnecessary attention.
      • Hairbrushes: An everyday item that features a secret compartment, ideal for safe storage.
      • Lighters: Another common object that we've transformed into a hidden storage tool.

      All our products are designed with the festival-goer in mind, aiming to improve your experience and provide solutions for common festival challenges.

      1. What payment methods do you accept?

      We accept all major credit cards (Visa, Mastercard, American Express, and Discover) as well as PayPal, Apple Pay, and Google Pay.

      1. How long does shipping take?

      We process and ship orders within 1-2 business days. Ordering should arrive to you within 2-4 weeks 

      1. Do you ship internationally?

      Yes, we ship worldwide! Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information.

      1. What is your return policy?

      We accept returns within 30 days of delivery. Items must be unused, in the same condition that you received them, and in their original packaging. Please refer to our Refund Policy for more details on how to initiate a return.

      1. Can I exchange an item?

      Yes, we offer exchanges for defective or damaged items. Please contact our customer support team at mail@ravereadyuk.com for assistance with exchanges.

      1. How can I track my order?

      Once your order has been shipped, you will receive an email with tracking information. Enter your order reference into the Order Lookup page on our website to receive tracking information.